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Updated Updated: September 2, 2020

Frank and Fred NZ Review and Bonuses

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Frank and Fred is a new casino that has been very successful at making a name for itself in the online gambling community in New Zealand. It is definitely a different casino, with a humorous side where the casino is described as the “BOOM SHAKALAKA” casino with Frank and Fred as your “KICKASS WINGMEN”.

With an elegant purple and pink theme, the casino welcomes you with a generous bonus when you visit the site. Frank and Fred casino also has a lucrative loyalty program that entices players to spend more time on its platform.

Read on the full Frank and Fred casino review to make up your own mind.

Pros

  • Excellent games selection of slots, live casino and others
  • No monthly withdrawals limit
  • Generous welcome bonus

Cons
  • Live chat is not available 24/7
  • Wagering requirements on the welcome bonus are a bit hard to meet: 35x times the deposit + bonus within 14 days

Frank and Fred NZ Overview

Launched in 2018, Frank and Fred is still considered the new kid on the block in the online casino industry. But since its launch, it has received a warm welcome from players in New Zealand and around the world.

Its website is sleek-looking and loads fast whether you access it from your desktop or mobile phone. It offers over 1,000 high-quality games from numerous suppliers which makes it quite impossible to get bored of their games.

Frank and Fred is owned and operated by PlayCherry Limited and has 10 different sister sites including Cherry Casino, Manekichi and Sun Maker.  Its headquarters are in the Mediterranean island of Malta, whose governing body licenses and regulates the casino operator.

Frank and Fred NZ Bonuses

Up to 100 free spins no deposit on Starburst

NZ Frank and Fred casino welcomes new players with a well-constructed welcome package. It includes a mixture of no deposit free spins, free spins with deposit as well as bonus money. The Frank and Fred sign-up offer is broken down into 4 steps, each with its own rewards:

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  1. Registration – as soon as you complete your registration, you are awarded a free spin on the NetEnt Wheel. Here you can win anywhere from 10 up to 100 no deposit free spins on the Starburst slot game.
  2. First deposit – when you make your first deposit, Frank and Fred NZ will offer a 100% match up to $250. On top of that, you will also get 100 free spins on the Starburst game. The free spins are awarded 10 per day for 10 consecutive days.
  3. Second deposit – you will get a 50% bonus up to $250 on your second deposit. You also get 100 free spins on Starburst.
  4. Fourth deposit – to keep the ball rolling, Frank and Fred will give you a 50% match bonus up to $500 on your fourth deposit. The same as the first couple of deposits, you will also get 100 free spins on Starburst.

As will all bonuses, there are a few terms and conditions you should be aware of to ensure a smooth playing experience:

  • Deposits made via Skrill, Neteller and Paysafecard do not qualify for any bonus offers
  • Wagering requirements are 35 times your Welcome bonus (deposit amount + bonus amount)
  • The wagering requirements need to be completed within 14 days to convert winnings to real cash
  • The maximum you can win from the no deposit free spins is $100

Loyalty and VIP

Frank and Fred’s club offers 6 VIP levels

As soon as you make your first deposit and start playing with real money, you automatically become part of Frank and Fred’s VIP Club. Whether you win or lose, the more you play their games, the better chances you have to level up in the VIP Club and unlock greater rewards.

There are 6 different VIP levels and the rewards get better and better as you move up the ladder. The VIP levels are:

  1. Bronze
  2. Silver
  3. Gold

4. Platinium
5. Diamond
6. Black

You start out as Bronze level which gives you access to:

  • Frequent and tailored bonus offers
  • 35x wagering requirements on free spins on bonuses
  • One entry to the Frank and Fred lottery

When you move up to Silver level, your wagering requirements drop to 30, your lottery entries jump to 3 and you also get prioritized withdrawals.

The highest level, Black, includes the following rewards:

  • Frequent personalized bonus offers
  • 1x wagering requirements
  • Prioritized withdrawals
  • Super spins (10x value over free spins)
  • Secret gift

  • Dedicated account manager
  • More unique and special gifts
  • Free Money offers
  • Travels and tickets to matches and events
  • 150 entries to the Frank and Fred lottery

To note, you don’t have to be Black level in order to unlock all the rewards. For example, at Gold level you already unlock the Super Spins feature as well as the secret gift, while your wagering requirements drop down to 20x.

Payments and banking

Supported Payment Types

Frank and Fred supports the main banking methods for players in New Zealand. These include a good mixture of traditional card payments as well as e-wallets:

  • Visa
  • Mastercard
  • Trustly
  • Zimpler
  • Skrill
  • Neteller
  • PaysafeCard

Frank and Fred do not charge any fees on deposits or withdrawals. On top of this, you get unlimited withdrawals that are free of charge.

Minimum and Maximum Deposit

The minimum deposit accepted at Frank and Fred is $10.

The maximum deposit depends on the method used. For Visa and MasterCard, the limit is set at $3,000 per transaction. Zimpler has a maximum of $5,000. With e-wallets, such as Skrill and Neteller, you can deposit up to $10,000. While with Trustly, you can add up to $100,000.

Minimum and Maximum Withdrawal

The minimum amount you can withdraw regardless of the payment method used is $20.

The maximum withdrawal allowed per transaction is $10,000.

Deposit and withdrawal times

All deposits are processed instantly and the funds are available to use as soon as the payment is completed.

For withdrawals, Frank and Fred has a period of up to 72 hours to process payments. Despite this, most payments are usually processed within 24 hours. As such, the casino encourages players to use e-Wallets as they will get the money as soon as the payment is sent your way. When using Visa and MasterCard, it could take up to 5 working days for the funds to hit your account.

Games range

With over 1,200 casino games carefully categorized to make it easy to find a game to play, you will not get bored on this casino.

The game categories are:

  • Slots games
  • Video Slots
  • Jackpot Games
  • Table Games
  • Video Poker
  • Live Casino

Each category is filled with quality games supplied by some of the best casino software providers in the industry. The full portfolio includes 37 different software providers.

Sports betting

Frank and Fred is a complete online casino. It does not have a sportsbook so there is no Frank and Fred betting available. The operator plans to keep expanding its casino portfolio and user base, as such there will be no Frank and Fred sports available. At least not in the near future. You can check other sports betting options in the meantime.

Special features

  1. VIP Club – the loyalty/VIP club at Frank and Fred is one of the most innovative in the industry. It gives you the possibility to go from 35x wagering requirements to 1x as well as unlocking various other rewards along the way.
  2. Welcome bonus – the welcome package on offer covers a bit of everything to give players different rewards. There are no deposit free spins, free spins with deposit, as well as bonus money all in one package to keep the rewards going in return for your loyalty.

Security and Trust

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Licensed and regulated by the Malta Gaming Authority, Frank and Fred is a trusted and safe environment for players. The license represents the casino’s consistent approach in taking all steps necessary to protect and secure players’ funds, as well as their personal and financial data.

It also means the games available on Frank and Fred are constantly audited by external parties and are fair and safe to play. Lastly, the 128-bit SSL encryption makes the financial transactions as secure as when dealing with a bank or credit union.

Customer support

Frank and Fred live chat is available every day from 6:00 until 22:00. Unfortunately, it is not a 24/7 support service that other online casinos implement. Even so, the customer service team is prompt in answering and solving your queries in a friendly and professional manner. You are likely to get a few smiley faces when talking with the support team, which makes the atmosphere casual and pleasant. You can also reach the support team to submit a complain or to ask anything you might need via email on [email protected]

FAQ

Yes. They are Licensed and regulated by the Malta Gaming Authority, Frank and Fred is a trusted and safe environment for players

Yes. Frank and Fred has special offers for NZ players.

The minimum amount you can deposit at Frank and Fred Casino is NZ$ 10.

No. It is not yet possible to deposit using Paypal.

Yes, as soon as you sign-uo at Frank and Fred you will get from 10 to 100 free spins on the Starburst slot game.

From NZ you can contact Frank and Fred’s customer support through the live chat and via email.

At Frank and Fred NZ, the minimum amount you can withdraw regardless of the payment method used is $20.

You can choose one of these payment methods to get your money:

  • Visa
  • MasterCard
  • Trustly
  • Skrill
  • Neteller
  • Zimpler

Conclusion

Frank and Fred took the online casino industry in New Zealand by storm since its launch merely a year ago. It has an attractive and user-friendly layout and the games load fast regardless of the device used, as long as you have a decent internet connection. As for the game selection, with over 1,200 games from over 30 industry-leading software providers, there is something for everybody.

The Frank and Fred loyalty program is one of the best ones on the market. All players are automatically included as soon as they start playing with real money. On top of personalized perks, you have the chance to win fantastic prices every week and once a month, there is a bonanza raffle with great prizes.

Frank and Fred offers a lucrative welcome package to new players where you don’t even need to make a deposit to have a chance to win. So there is really no reason not to try it out! Many people already have and you can find many excellent Frank and Fred reviews from first-hand player

Rating

The casino is extremely easy to navigate and works well on mobile. New players are welcomed with a no deposit bonus + bonuses on their first 3 deposits. However, the game library is quite limited.
Frank-&-Fred-Casino-Logo- Horizontal - purple3x 4.5 /5
Average rating 4.5 on 12 visitor voices

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