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Updated Updated: July 28, 2020

Casumo NZ Complete Review

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Casumo is a well-recognizable face in the world of online casinos, but that face has recently had a makeover and is now more stylish, user-friendly and accessible than ever before. With this considered, there was no better time than now for New Zealand players to join their bright and colorful casino and benefit from an abundance of experience and a wide selection of gaming options.

Pros
  • Free Spins on Registration
  • Welcome Deal worth $1200
  • Great Loyalty Scheme
  • Good mobile compatibility
  • Live chat 24/7
Cons
  • No Sportsbook for NZ players
  • Limited payment options

 

Our team of casino experts have checked out the new look Casumo NZ Casino site for you and can confirm that while their aesthetics have changed, the same top-quality, friendly service is still in place and you now have a more all-around experience than ever before. Carry on reading to find out exactly what they have to offer users and then head over to the Casumo NZ today to benefit from all these services.

Bonuses and promotions

20 Free Spins no deposit & 100% up to $1200 on your first deposit

When you sign up at Casumo then you are going to straight away gain from the benefits as they award you free spins just for registering on their site. The number of free spins you will get is a total of 20 No Deposit Free Spins on the popular from Book of the Dead from the top game provider, Play’N Go.

This gives you plenty of time to browse their site, look at the other options they have on offer for yourself, and maybe also win yourself some funds on your first day with no investment on your part.

Deposit bonus

Once you have used all these spins, won yourself some cash and see exactly what Casumo has on offer, then the real rewards begin. Namely, the chance to get yourself $1200 in playing funds after just one deposit. This is because Casumo double New Zealand players money on their first day with a 100% bonus up to $1200, which is hands down one of the best deals on the market right now and very few deals would you get so much for just filling up your account once. As such, it is a double whammy on the rewards you get at Casumo just as thank you gift for choosing their service.

This is how the welcome bonuses breaks down:

  • Register at Casumo and get 20 No Deposit Free Spins on Play N’Go’s Book of the Dead Slot
  • Make first deposit and get yourself a 100% bonus up to $1200.
    T&Cs apply

Stay tuned to Casumo’s page though, as there may be plenty more deals where that came from on a weekly, monthly or seasonal basis. These can earn you even more prizes far into your playing partnership with the charming chaps at Casumo!

Loyalty and VIP

Casumo’s Loyalty Scheme is known as The Adventure. The way it works is that users earn points as they play their favorite games.

These points can then be turned into valuable prizes and trophies, which are going to benefit your gameplay. Naturally, the more points you earn, the better these prizes become. This is where Casumo’s progress bar comes in as when you fill that up by earning points, you can then move on to the next level. When these new levels are reached you get the chance to win bonus cash and free spins, and while you are on that level, the chance to get more valuable prizes becomes available to you.

The level you are at will be reflected by belts which indicate your skill, while trophies are awarded to you for getting certain achievements on their website. All of which boils down to the fact that essentially, you will be earning rewards just for playing your favorite games at their casino.

Payment and banking

Casumo offer most major payment methods that you would find at most other online casinos, but to be honest, they are a bit limited on what they offer in this department. As such, if you are looking to use more niche ways to pay then you may be at a loss here. Nonetheless, most major payment methods are supported on their site.

Supported payment types

These payment methods include:

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  • Visa
  • Mastercard
  • POli
  • Skrill
  • Ecopayz
  • PaysafeCard

Minimum & maximum deposit

You can deposit anywhere between $10 and $10,000 directly on to their site. However, this is reflective of the deposit method you select when depositing to their website.

Minimum & maximum withdrawal

You will find the same options as deposit for withdrawals too with similar amounts on offer reflective of your withdrawal method.

Deposit and withdrawal times

Deposits are generally instant, while again, as often is the case with withdrawals, time limits are reflective of your withdrawal. E-wallets, such as Skrill and EcoPayz, are the quickest way to get money out with these being instant, while cards can take between 3-5 days.

Games range

Due to the lack of sports, Casumo’s casino games are very much their flagship product and so it should be no surprise that they offer a selection of these which cover all bases and all player preferences are catered for by Casumo.

Casino Games

These include slot games from the biggest names, as well as some other options from expanding operations who have a bright future in the industry.  In terms of pokies, you will find all the best slots that have been on the market for a while, as well as some of the newest, best and most state-of-the-art slot games that have only recently dropped. For both these types of slots, you have sections dedicated to them so you get involved in them directly.

As well as these slots section, you can also navigate to other pages dedicated to different types of games. This includes a section dedicated to table games, where you can find plenty of your favorite classic casino games, including:

  • Blackjack
  • Roulette
  • Poker
  • Live casino
  • Bingo
  • ..and many more!

Elsewhere, you can find a selection of these games, as well as Wheels of Fortune style games, in live version too powered by live dealer top-dog Evolution Gaming. As such, if you want that living, breathing experience of a classic casino than this section should tick the box for you.

Sportsbook

Unfortunately for players who hail from New Zealand, Casumo has not rolled out a full sportsbook at the time of writing. As such, if you are a sports fan then you will need to get your sports betting kicks elsewhere. Of course, this is a shame. However, Casumo does have a wide selection of sports betting options, including both the biggest sports in the industry, as well as more niche betting options, in other regions.

As such, release to a New Zealand audience may be on the cards in the not so distant future so watch this space.

Special features

Alongside the awesome Adventure loyalty program and all these games that are at your disposal, other great possibilities are at your disposal if you want to take your gaming with you on the go.

This is thanks to a superbly designed Casumo Mobile app which is supported on both Androids and IOS.

This allows you to benefit from their great service in a nice compact service wherever and whenever you fancy a spin on a slot, playing a hand of cards or two, or anything else you may want to bet on. Alternatively, if you don’t want to download their app, their mobile site is another great way to enjoy their games while on the go. The main casino site for desktop has been fully optimized for mobile and so you benefit from a near-on identical service when you choose to use this platform for your gaming-on-the-go!

Security and trust

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Casumo is a well-recognizable brand and can brag reputation that is hard to rival on the market these days. However, there is more than just word of mouth and industry notoriety that makes them a casino brand that you can absolutely trust. First, this is thanks to dual licensing in both the United Kingdom from the United Kingdom Gambling Commission and in Europe, from the Malta Gambling Authority, two of the most respected and trustworthy licenses in the business.

However, when it comes to New Zealand regulations, they make ensure that they follow New Zealand laws and regulations and work closely with local authorities and organizations to ensure players are well looked after. This can be further supported by sections of their website dedicated to responsible gambling. While alongside all this, they offer top of the range SSL encryption software and guarantee that all their payments are PCI compliant which guarantees your banking and personal information is very much under lock and key!

Customer service

Casumo has a very efficient customer support team and you can choose from a selection of channels to get in touch with them. First and foremost, one of the easiest ways to get answers to any questions you have about their service is their FAQ page, this provides you with plenty of banking, bonus and other more basic queries and can save you time.

However, if you want to talk to some directly, then you do so via using either their live chat service directly on their website or by giving them a call. However, if you have a less pressing query then you could simply just send off an email to their team and they will be in touch with you in a short period of time with a solution to any queries that you may have. All members of their team are friendly, fully trained, and efficient, ensuring anything problems are solved in no time at all.

  • FAQ
  • Live chat: 24/7
  • Phone: ‎+35620106838
  • Email: through the website

FAQ

Yes. In fact, they have a dedicated page tailored specifically for NZ players.
Do they have special NZ Players Bonuses?
They do. Most notably, the welcome bonus, which for NZ is up to $1200 as opposed to €300 for European-based players.

This is hard to say, but as they have one available in other markets, it is certainly a possibility. However, if you are all about sports betting, then other options may be better for you.

Most definitely, as well as dual-licensing from the MGA and UKGC while abiding local NZ laws, they have years of experience and a great deal of integrity and notoriety within the casino industry.

They have plenty of guides and advice that can help you keep your gambling in check if you think you have a problem. While also offering help via their customer support channels. They also have a range of links to gambling helplines on their site for further advice.

Conclusion

The glaring issue with Casumo is the fact that if you are from New Zealand, sports simply aren’t available to you. While this may change in the future, for now, it is naturally a big issue if that is where your betting passion lies. This said, if you are aren’t interested in betting in sports that we can’t recommend Casumo to you enough. They offer a huge selection of games, which you can use a lovely welcome bonus, further deals and the perks of their great loyalty bonus on. As well as this, their customer support is superb. All of which contribute to a site that is a great one for casino players from New Zealand.

Updated: July 28, 2020
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Casumo is one of the friendliest casinos out there. The easy on eye interface, excellent customer support, loyalty scheme where points can be exchanged for actual prizes and many more make for a great casino gaming product.
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