4.5/5
Updated Updated: October 10, 2019

Genting Casino Review and Bonuses

genting casino logo

Genting is a casino brand which is well-known by land-based casino players, as it’s been around for over 50 years. Set up in Malaysia, its casinos quickly spread throughout the world, including in the UK, where there are over 40 in operation.

Focusing so much of their attention on land casinos might have delayed them from entering the online market, which they eventually did in 2010.

Their extensive experience attracting and pleasing players came to good use, and today Genting Online Casino and Sportsbook is one of the more popular online platforms available.

Read our dedicated GentingBet – Sportsbook review here.

Pros
  • a reputable and experienced casino operator
  • great selection and variety of games
  • accepts cash deposits and withdrawals
Cons
  • does not accept many different payment methods
  • no live chat on the mobile app

Genting Casino Bonuses

One of the lessons which Genting learned from its land-based operations is to keep things simple, yet effective. This is just what they did with Genting Casino Online’s offers.

These are split into two, the welcome bonus, which focuses on attracting new clients, and the cashback offer, which encourages players to keep visiting over and over again.

Welcome Bonus

new player bonus genting casino

Get a 100% Deposit Match Bonus from £20 to £100 plus 20 Free Spins

The fun at Genting starts just as soon as you register your first account and make your first deposit. Receive a match deposit bonus of up to £100 when you deposit a minimum of £20. Experience the casino’s great selection of games with a beefed-up bankroll of up to £200.

Along with the bonus, you’ll also get 20 special free spins. They are special because unlike with most other online casino’s, these spins are not for a video slot. Instead, you get to play the popular live casino game, Monopoly Live, for free.

Genting Casino Online Cashback

genting points

Get extra credits to play games

As soon as you join Genting and start playing with real money, you’ll start earning Genting Points. No matter if you win or lose in the game, you’re guaranteed to win these points, which can be redeemed as credits to use on your favourite games.

Loyalty & VIP

genting vip banner

Although Genting Casino Online cannot send your account manager to wait for you at you enter their casino, they’ve got other ways to make you feel truly special. Within the online casino, there is a special VIP club reserved exclusively to their most loyal players.

So exclusive is the club, in fact, that the way to get in is not advertised, and you need to get in touch with the casino to get in. Once you are a member of Genting Black VIP, you’ll be glad you made that contact. As a VIP club member, you can expect to receive:

  • Exclusive weekly 100% deposit bonuses – the maximum value is capped depending on your VIP level (Bronze – £150, Silver – £200, Gold – £250, Diamond – £350)
  • Cashback on your casino losses – a percentage (Bronze – 10% capped £1000, Silver – 11% capped £2000, Gold – 12% capped £4000, Diamond 13% no cap) of cumulative net losses are refunded to you on the following month
  • Enhanced redemption rates for your Genting Points
  • Increased live casino table limits
  • Access to Genting VIP Black exclusive offers and bonuses

As an operator which truly believes in rewarding loyal players, Genting’s own staff review player’s account each week and automatically allocate them to one of the club’s four levels if they satisfy the criteria. However, with so many benefits, you should not wait to be called, and you should try and get in as soon as possible.

Casino Games

casino games
Featured casino games at Genting

The lobby of Genting Casino Online is simple to navigate through, even if it’s your very first visit. There are three main sections of the casino:

  • Live Casino
  • Online Casino
  • Online Slots

The casino also offers a fourth section, Favourites. As its name suggests, this section gathers the most popular games from the other three sections in a bid to inspire you to try something new. You can even filter the games in a variety of ways, including Most Played, Table Games Only, Jackpots Only, as so on.

Mobile Casino App

The majority of Genting Casino Online games are available to play on mobile through their downloadable Android or iOS application. If your phone doesn’t operate either of these systems, you can still access the casino from its mobile-friendly main website.

The mobile apps are more than simply a smaller version of the desktop site. For example, they offer easier search functionalities so as to counter the screen’s limited size.

mobile casino app genting casino

Live Casino

Blackjack live dealer table at Genting Casino
Blackjack live dealer table at Genting Casino

One of the perks of owning your own empire of land-based casinos is that you can manage your own live casino tables directly. Genting live casino games offer you the closest opportunity to sit at a real casino table, other than literally travelling to one.

Although there are currently around 11 games to choose from, Genting live casino is continually adding new ones to its list. In its current line-up, Genting live casino offers:

  • Roulette
  • Baccarat
  • Blackjack

Through many of its live games, Genting allows you to join the elite and play at the prestigious Crockfords Gaming Club. There you will meet friendly, courteous and professional dealers who will welcome you to the table and assist you as you play your favourite games. You will also have an opportunity to select high limit games, which Crockfords is known for.

Online Casino

Genting’s third main section is dedicated to the games which made online casinos a popular entertainment venue. Here you can find a selection of table and wheel games, as well as a couple of video poker options. Some of the more popular options in this section include:

  • First Person Blackjack
  • 3 Wheel Roulette
  • Double Bonus Poker

The majority of these games allow you to combine random gaming with some skill and strategy to better your odds. You can play at your own pace, even opting to partake in side bets in the games which allow it.

Online Slots

With over 300 video slots to choose from, Genting Casino Online offers you a great selection of games which is based more on quality than quantity. The operator has teamed up with several top software providers, including Barcrest and Novomatic, to offer a variety of themes, gameplays and jackpots to cater to everyone’s preferences.

The majority of slot available can be tried for free, but prior registration is required. Once you have logged in you can experience some of the most popular slots today, including:

  • Book of Ra
  • Lucky Lady’s Charm Deluxe
  • Dolphins Pearl Deluxe

If your goal is to win big, head over to Genting Casino Online’s selection of progressive jackpot slots, including:

  • Slots Gold Megaways
  • Fruitinator
  • From Dusk Till Dawn

Progressive jackpot slots offer you a similar entertaining experience as normal video slots, with the added bonus of the potential to win massive jackpots. It is not uncommon, in fact, for prizes to reach six or even seven figures.

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Payment Methods

When it comes to its payment methods, Genting is a little old-fashioned, in that it still accepts cash deposits, as well as card payments. Unfortunately, the operator does not accept other payment methods, such as eWallets or prepaid vouchers. Nevertheless, with the majority of all debit and credit cards accepted, the online casino is banking on the fact that most of its players have access to at least one card, or, alternatively, cash.

In order to deposit cash into your account, you need to visit one of the casino’s 42 locations around the UK. On your first visit, you will need to set up a Genting Casino account, which you can then use to make further deposits in the future.

Payment MethodDeposit Processing TimeMin DepositWithdrawal Processing TimeWithdrawal Processing Time
Debit CardsInstant£103 – 7 Business Days£10
Credit CardsInstant£103 – 7 Business Days£10
Cash (Genting UK Casinos)Instant£50Instant£50

Interestingly, Genting Casino Online does not have any fixed deposit or withdrawal upper limits. Instead, the casino’s staff gauge each player’s limits based on their account activity. The operator does not charge any fees for deposits and withdrawals. Prior to withdrawals being approved, the player needs to fully verify his or her account. This condition is also applicable in the cash of withdrawals from a land-based casino.

Security & Trust

In order to safely and legally operate within the UK, Genting Casino Online is licensed and regulated by the Alderney Gambling Control Commission as well as the UK Gambling Commission. The operator utilises several industry-standard practices, such as SSL encryption, to ensure that your payments and information are safe.

Understanding that its reputation is its most valuable asset, Genting Casino Online enlists independent test labs to continually ensure that its games are truly fair and random. All of these efforts help ensure that playing at Genting is a fun, hassle-free, and safe experience.

Apart from assisting new and existing players with their account and games, the customer service team is trained to support responsible gaming. Genting Casino Online understands the importance to keep playing fun and offers several ways to manage one’s actions to prevent any issues. Players can, for example, set voluntary limits on deposits, or seek other help directly from the helpful helpdesk staff.

when the fun stops stop

Customer Support

  • Live Chat 24/7
  • Callback request service
  • Email

Getting hold of a customer service representative on the online platform is as easy as clicking on a button. The Genting Casino Online live chat is available to all users, whether registered or not, 24 hours a day, 7 days a week. Alternatively, the helpdesk also operates a callback request service as well as an email reply service.

While the live chat option is certainly the most convenient, you can opt to use the alternative methods if you are using the casino’s mobile app or need to speak to contact them on Christmas Day.

Conclusion

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Genting Casino Online places itself amongst some of the better online operators in the industry. The online wing of this long-established casino operator is quite recent.

Nevertheless, it stands on its own offering a full suite of great games, including its own live casino brand, and a reliable support system.

The casino is also available on mobile, making it accessible no matter where you are located.

Genting uses the experience gained from operating land-based casinos to provide UK players with an accessible and convenient gaming portal. It also facilitates payments by accepting cash through its numerous outlets.

Genting Casino Online succeeds to combine the prestige of traditional, land-based casinos, with the opportunity brought about by technological innovation. Playing there is a rewarding experience which you should certainly try at least once.

FAQ

Yes, if you live in the UK you can make deposits and withdrawals in cash directly from Genting’s 42 land-based casinos.

Targetted to UK-based players, Genting Casino Online staff all speak English. Whilst individual members of staff may speak more languages, it is not possible to guarantee that a member of staff will speak any language, other than English.

Yes, once you’ve registered and logged into your Genting account you can play the majority of the online casino’s games for free. The primary exception is live games, but other exceptions may also apply.

Register your Genting Casino Online account and get in touch with helpdesk staff.

As per Genting’s licences and UK gambling laws, you must be 18 years or older in order to register and play at the online casino.

18 Age Verification

We require users to be 18 years old or over, please confirm your age.

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