On this page: Bonuses Loyalty&VIP Casino Games Payment Methods Security Customer Support FAQ Genesis Casino is an online entertainment platform which is literally out of this world. Based on a space theme, the casino offers you interstellar promotions and enough games to keep you playing for entire light-years. This young casino welcomes players from across the galaxy, including, of course, players from the UK. Together, you will embark on an adventure of discovery, exploring innovative slots, an ultra-realistic live casino, and the constant support of the helpdesk. Are you ready for blast-off? Bonuses at Genesis Casino As a new recruit in the Genesis Casino experience, you are greeted with an exciting welcome offer and exclusive ongoing promotions. Through its years of experience in the industry, the casino operator knows what offers and promotions are most popular amongst players. Pros Comprehensive game selection Numerous payment methods Enticing bonuses and promotions Cons Currently, no live chat option Unavailable in certain countries Casino & Games The deck of the Genesis Casino spacecraft is loaded with exciting and diverse games, which range from video slots to live casino games. Through several partnerships with some of the greatest names in game development, Genesis offers all the themes, gameplays, bet options, and features you could ever dream of. When entering the game pages you are greeted by a user-friendly navigation bar, where you can quickly choose your favourite genre. Alternatively, you can search for your game directly. Progressive Jackpots Genesis Casino offers a selection of progressive jackpots whose prize value can reach six or even seven figures. Popular titles, such as Mega Moolah and Divine Fortune are available for you to enjoy, but the casino also offers a special selection of Must Drop Jackpots, in partnership with Red Tiger Gaming. As their name suggests, these games have jackpots which must payout by the day’s end. Although smaller than some of the other jackpot prizes, you could still walk away with a cool, five-figure sum in your pocket. Video Slots Whether you would like to continue your journey into space with Starburst or uncover an ancient underground temple in Book of Dead, Genesis Casino has hundreds of exciting video slot titles for you to enjoy. Experience the immersive attraction of 3D animated slots or discover recent trends which replace spinning reels for cascading blocks. The diverse selection ensures that no two games are perfectly identical, providing you with a universe of possibilities. Live Casino Live casino games offer you the closest opportunity to play at a real casino, without physically being there. Choose between table games, such as Exclusive Blackjack and Immersive Roulette, where your skill can play an important role. Alternatively, become the protagonist of your own tv show, and enjoy Dream Catcher or Monopoly Live. All live games include a live dealer to guide you through the game, and you can chat with him or her and other players using a live chatbox. Other Games Apart from the above, there are plenty of more games to keep you entertained during your space travels. For example, you could enjoy some highly-realistic table games, including Lightning Roulette and Baccarat. Most of the casino’s games can be enjoyed for free and with real money, so feel free to try different ones before you decide. If you still can’t choose, the casino filters games by popularity and release date. Payment Methods at Genesis Casino Even in space, you get a fantastic selection of payment methods thanks to the strategic partnerships which Genesis Casino has made, to the benefit of its players. You can look forward to one of the most diverse varieties of methods, ranging from bank cards to mobile payments and even PayPal, which means that you probably already have an account with at least one acceptable provider. The following information is a general overview of the main payment methods accepted by the casino. You might find other methods are also available to you when you log into your account to make your deposit. Deposits Genesis Casino does not charge any fees for deposits, and most of its options allow the instant allocation of funds in your account. This means that you can register a new account with the casino, deposit your funds and start playing in a matter of minutes. The minimum deposit, no matter which method is used, is £10, but the maximum varies as per the below table. Name Payment Method Processing Time Minimum Deposit Limit Maximum Deposit Limit Visa / Maestro Debit Card Instant £10 £5,000 boku Mobile Payment Instant £10 £30 Paysafecard Electronic Voucher Instant £10 £200 Skrill eWallet Instant £10 £5,000 Neteller eWallet Instant £10 £5,000 ecoPayz eWallet Instant £10 £1,000 Trustly Instant Bank Transfer Instant £10 £5,000 PayPal eWallet Instant £10 £5,000 Withdrawals In line with its operator licence, Genesis Casino offers a range of fast withdrawal options and attractive limits. In most cases, you will use the same method for deposits and withdrawals, with a few minor exceptions. The following table illustrates all you need to know about the casino’s withdrawal policy. Name Payment Method Processing Time Minimum Deposit Limit Maximum Deposit Limit Visa / Maestro Debit Card 1 – 3 Working Days £10 £1,900 Skrill eWallet Instant £10 £1,900 Neteller eWallet Instant £10 £1,900 ecoPayz eWallet Instant £10 £1,900 Trustly Instant Bank Transfer Instant £10 £1,900 PayPal eWallet Instant £10 £1,900 Withdrawals are subject to the casino’s terms and conditions, including the successful verification of the account. Before a withdrawal is accepted it must be screened by the casino’s payment’s team. This process may last up to 72 hours. Security & Trust UK Gambling Commission Malta Gaming Authority Licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission, Genesis Casino is required to maintain a high degree of security and fairness. Indeed, it implements various industry-standard practices, such as encryption of payment transfers. Similarly, firewalls and other security measures are in place to protect both the casino’s operations and player’s confidential information. To ensure that all of its games are truly fair and random, Genesis Casino has partnered up with some of the reputable software providers in the industry. Independent test labs are periodically engaged in order to audit these games and verify that they are, indeed, completely random. Players can, therefore, rest assured that they are enjoying a safe gaming experience and are able to trust the operator to keep them and their funds secure. Customer Support Phone: 00356 27780065 Email: [email protected] FAQ section A casino which is out in space must ensure that it offers its players all the help that they need at the touch of a button. After all, in space, no one can hear you scream! This is why Genesis Casino offers a variety of ways to get help. The main method of contact is through a dedicated telephone line for players based in the UK. Players located anywhere else in the world have a different number which they can make use of. Email is another popular method of contact, however, this is normally used for less urgent matters and for sending verification documents and other attachments. Genesis Casino also offers a detailed and user-friendly FAQ option, where you can get instant answers to a variety of questions. Located at the top right-hand side of most pages, this option is available to you 24/7 and can provide you with the necessary links to solve your issue quickly. Whilst English is the casino’s main language, the website, together with select members of the customer care staff are able to communicate in several other languages. Swedish, German, and Finnish are just a few of the languages supported by the casino. Apart from offering day-to-day player support, Genesis Casino’s customer care team are also able to support you with your responsible gaming needs. Understanding the importance of keeping playing fun, the casino offers a variety of voluntary limits and self-exclusion which can be triggered by getting in touch with the helpdesk. You can also contact the team if you would like to know ways to keep gambling fun.