4.2/5
Updated Updated: August 7, 2019

138com Review and Bonus

138 casino banner

138com online casino is an established operator from Asia which has recently set up its European presence. Its global portal looks like most online casinos except for the distinctive Asian writing in its logo.

138com attracts players from over the world, with particular focus on residents of Asia. As a result, it is available in Mandarin Chinese, Indonesian, and Vietnamese, apart from English of course.

Featuring both a well-stocked sportsbook and an online casino complete with live games, 138com has all the bases covered to attract a variety of casino players.

Its main casino games are supplied by Microgaming and Amaya, which are both well-known and respected for developing quality software. As a result, you can be sure to find games which fit your tastes.

If you’re looking for something different, you can also place a bet on a sporting event, whether it is real or virtual.

Pros
  • Available in English and Chinese
  • 24/7 live chat and email support
  • Great selection of casino games
Cons
  • Country restrictions do apply
  • Limited payment selection

Bonuses for 138com Players

Live Casino Bonus

New players can avail themselves of fantastic welcome offer tailored to live casino players, which is a 100% match bonus.

By depositing a minimum of £10, the casino will double your money up to £200. With this 138 com sign up offer you can double your bankroll and enjoy playing for longer. 

Online Casino Bonus

If you prefer playing traditional online casino games, 138com has a signup offer dedicated to that too. By depositing a minimum of £10 you get 50 free spins to enjoy on the adventurous slot, Viking Kings.

If you make a second deposit of £10 you will get a further 20 free spins on the slot. These offers are only valid for deposits via card payments, and other terms do apply.

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Loyalty & VIP

Whilst 138com does not have a loyalty or VIP club, it doesn’t mean that it does not take care of its players. Quite the opposite, in fact, as all players receive the same care and attention normally associated with these clubs. The operator has several promotions which are targetted to loyal players, as a way of rewarding them for continuing to play at its casino.

138 loyalty programme

In its 1% Cash Rebate program, you can get cashback every time you place a wager on any of the casino’s video slots. Unlike most casinos, which only award you cashback when you lose a wager, 138com offers you 1% back no matter your results.

This program works automatically and calculates your wagers every day between 00:00 and 23:59. Rebates are then credited the next day in the form of real cash, which you can withdraw if you wish.

If you also enjoy live casino games, 138 com also gives you cashback on these games, in a different way. Play 138 live casino games on weekends and the operator will cover 10% of your losses through a bonus. Receive up to £50 every weekend, which you can use on the casino’s games.

Sports & Markets

138 sportsbook bonus

138’s sportsbook is well-developed and caters for various markets. It proudly displays its guarantee to offer the best odds for horse races in the UK and Ireland. With this statement, it is clearly focusing much of its sports betting promotions on the British and Irish people.

The sportsbook page is designed to be as user-friendly as possible. Sports-related promotions are shown right at the top of the page, with the sport selection on the left and upcoming favourites to the right.

Below the promotions are all live games, so you can quickly locate your match and place your bet without wasting a lot of time. The page also includes live updates and tweets from major sporting events.

Whilst horse riding is given great attention at 138 sportsbook, many other sports and events are available to you.

These are:

  • American Football
  • Australian Rules
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • Football
  • Gaelic Football
  • Gaelic Hurling
  • Golf
  • Greyhounds
  • Handball
  • Horse Racing
  • Rugby Union
  • Snooker
  • Specials
  • Tennis
  • Volleyball

A sporting event has been postponed due to weather? No problem! You can step into the virtual sports arena at 138com and bet on these competitions instead. Realistic graphics and exciting sound effects create the perfect setting for a memorable virtual day at the track, the pitch or the court.

Virtual sports available at 138com are:

  • Badminton
  • Boxing
  • Darts
  • Football
  • Greyhound Racing
  • Harness Racing
  • Horse Racing
  • Motor Racing
  • Racing Roulette
  • Table Tennis

Sports Betting [In-Depth Guide]

worldcup icon smallTips and tricks you will find useful when betting online. We collected all the information you need to know in one place!

Read more here

Casino & Games

The number of casino games available is not great when compared to other casinos, but quantity does not always mean quality. In fact, the casino has teamed up with some of the best software developers to provide a selection of games, themes, and styles to please the majority of online casino players.

casino games 138com
Some of the featured casino games

Video Slots

With a mix of games by Microgaming, Red Tiger Gaming and other software providers, the selection of video slots is sure to keep you entertained and thrilled for a while. 138 com has a special section dedicated to movie and television series slots, which include great titles such as Terminator 2, The Phantom of the Opera, and Hellboy.

Progressive Jackpots

If you are looking to win the big bucks, then the casino’s selection of progressive slots is what you’ve been looking for. Once again, the selection is not great, but with games such as Mega Moolah, Mega Moolah ISIS, and Rainbow Jackpots, offering jackpots in the millions, there is nothing more you could really ask for.

Table Games

If you want to use some skill and strategy in your gameplay head over to 138com table games and experience realistic graphics and entertaining animations. Once you have mastered the classics like Blackjack or Roulette, try one of the many variants and keep discovering new strategies and ways to play.

Live Casino

With a selection of games by Evolution Gaming, 138com live casino is guaranteed to make you feel as though you are at a real Vegas location. With friendly and helpful dealers you can experience ultra-realistic sets and try out exciting titles, such as Dear or No Deal, and Monopoly Live.

138 live casino

Payment Methods at 138com

When it comes to payment methods, 138com does not offer the greatest selection to its players. As with most casinos, there are more options for deposits than there are for withdrawals, but there is still enough variety of methods to appease the majority of casino players.

The following are the payment methods accepted by the operator:

Payment Method Description Average Process Time Deposit / Withdrawal Deposit Minimum / Maximum Withdrawal Minimum / Maximum
Visa / Visa Electron Debit / Credit Card Instant / 1 – 3 Working Days £0 / £5,000 £20 / £5,000
Mastercard Debit / Credit Card Instant / 1 – 3 Working Days £10 / £5,000 £20 / £5,000
Skrill eWallet Instant / Instant £10 / £5,000 £10 / £5,000
Neteller eWallet Instant / N/A £10 / £5,000 N/A
 

Bank transfers are also accepted by the casino, but certain restrictions do apply. When you open your account you will be able to see all the methods which are accepted in your jurisdiction and if you require assistance you can contact customer care on 138 com live chat.

Security & Trust

138 com casino and sportsbook is owned and operated by Fesuge Limited, which is based in the Isle of Man. It is licensed and regulated by the Isle of Man Gambling Supervision Commission as well as the UK Gambling Commission. The casino is also registered and cooperates with IBAS, the Independent Betting Adjudication Service based in the UK.

The operator uses industry-standard security and encryption software to protect users and their information. Payments are also protected using 128-bit encryption, ensuring a safe and secure environment. Players can rest assured that the games available are all fair and completely random. This fact is confirmed and verified by independent auditors, TST, which is one of the biggest and most reputable auditing firms in the iGaming industry.

Customer Service

  • FAQ page
  • Live chat 24/7
  • Email

138com offers new and existing players several options to get help as quickly as possible. The site’s FAQ page offers instant answers to the most common difficulties and is a great place to start if you want a reply in a matter of seconds.

Another popular option is to contact a customer care representative. 138com live chat is available 24 hours a day, 7 days a week. It can be initiated in any of the site’s page by clicking the live chat tab on the right of the screen. In order to get you chatting with a representative as quickly as possible, the operator does not require you to enter your details prior to the start of the conversation.

As a third option, you can contact the operator by email. This is the slowest option, but ideal if you are submitting verification documents or other attachments.

The customer care team at 138com can offer you more than just assistance with your account and games. The multi-lingual team has the necessary training and experience to handle more serious matters, such as responsible gaming. They are able to assist players with setting limits and self-exclusion and can also direct players to associations which provide further assistance.

FAQ

All of 138com casino and sportsbook features are available across digital devices, including smartphones and tablets. No software download is required in order to play the games, place bets and make deposits. Nevertheless, an Android app is available for download.

Yes, you can play the majority of video and progressive slots, together with table games for free. In some cases, certain features may not function in the same way as with real money. Live casino games cannot be played in demo mode.

138com welcome offers are split between sportsbook, casino and live casino in order to match the preferences of every new player. Each offer is only available upon new registrations, so once you make your choice and avail of the offer you won’t be able to get another welcome bonus.

138com assists players who would like to learn how to manage their gaming responsibly. The casino has a page full of information and advice for players to follow. You can also get in touch with customer care through the 138com live chat option to request limits on deposits.

Whilst basic information is collected with every new 138com register, full identity verification is required before affecting any withdrawals. Documents needed for verification may vary but normally consist of a photo ID and proof of address.

Conclusion

138com casino and sportsbook has succeeded to bring its Asian style to the European continent, in what looks like a seamless transition. The main sections of the site are very well developed, offering players a great selection of sports and games, superb customer service and a high standard of security.

As with most casinos, there is always room for improvement, with the most pressing issue being that of limited payment methods. Players tend to have accounts with one or two of the major payment providers and expect to find casinos which accept these methods. Nevertheless, 138com has had a good start, offering what can easily be considered to be amongst the most popular methods.

Rating

The sportsbook is also very well developed, but one area which could do with improvement is live streaming of games. Players who place a bet on a game enjoy the opportunity to watch it live, rather than reading updates.
138 casino logo 4.2/5
Average rating 4.2 on 13 visitor voices
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