Gambling is something you do for fun, using money you can afford to lose. We do not encourage you to gamble, but if you do we hope you do it responsibly and in a manner that makes it a positive experience for you and others who depend on you. You can not gamble here at BetPal.com, as this site only provides you with information about gambling-related subjects. The following information is thus mostly related to gambling operators (bookmakers, casinos, etc.).

There are several tools at your disposal should you want to make sure that you gamble within your limits. Most operators offer some or all of:

  • Deposit Limits
  • Self-Exclusion or Opt-Out
  • Information on Keeping Control
  • Problem Gambling Questionnaire
  • Parental Controls

Under Age Gambling

It is against the law for those under a certain age to gamble in most countries (18 is a common age limit) and you should take this very seriously. It is customary for operators to carry out electronic age verification checks on customers and they may also ask for backup documentation. Anyone under the legal age found to be using an operator might have any winnings forfeited and may also be reported to the appropriate authorities by that operator.

Deposit Limits

This facility enables you to limit the amount of money that you are able to deposit online into your account on, for example, a 24 hour or a 7 day basis. Usually, these amounts may be revised downwards at any time but any increase will only be implemented after 24 hours following the request.

Access to Customer History

You should easily be able access a history of transactions, withdrawals and deposits at your operator of choice.

Self-Exclusion or Opt-Out

Many operators provide the facility to allow a customer to self-exclude themselves from their account(s) for 6 months, 1 year, 2 years or 5 years. Once this change has been made to an account for a set period, it will not be possible for the account to be re-opened for any reason until after the set period has expired. During the period of opt-out, the operator will typically do all it can to prevent new accounts being opened by the same individual.

An account that is simply ‘closed’ can be re-opened by the customer at any time.

Information on Keeping Control

Whilst the majority of people do gamble within their means, for some gambling can become a problem. It may help you to keep control to remember the following:

1. Gambling should be entertaining and not seen as a way of making money
2. Avoid chasing losses
3. Only gamble what you can afford to lose
4. Keep track of the time and amount you spend gambling
5. If you want to have a break from gambling you can use our self exclude option
6. If you need to talk to someone about problem gambling then contact GamCare

Problem Gambling Questionnaire

If you are concerned that gambling may have taken over your (or someone else’s) life then the following questions may help you find out:

1. Do you stay away from work, college or school to gamble?
2. Do you gamble to escape from a boring or unhappy life?
3. When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
4. Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
5. Have you ever lied to cover up the amount of money or time you have spent gambling?
6. Have others ever criticised your gambling?
7. Have you lost interest in your family, friends or hobbies?
8. After losing, do you feel you must try and win back your losses as soon as possible?
9. Do arguments, frustrations or disappointments make you want to gamble?
10. Do you feel depressed or even suicidal because of your gambling?

The more you answer ‘yes’ to these questions, the more likely you are to have a serious gambling problem.

Parental Controls

There are a number of third party applications that parents or guardians can use to monitor or restrict the use of their computer’s access to the Internet:

1. Net Nanny filtering software protects children from inappropriate web content: NetNanny.com.

2. CYBERsitter filtering software allowing parents to add their own sites to block: CyberSitter.com.