When Casumo opened its doors in 2012, it aimed to become the casino of choice for those seeking novelty and embraced the motto of “world’s first casino adventure”. Two years later, Casumo is going strong and it looks like its original and bold premise resonated with what players from the UK and all over the world were expecting. Powered by NetEnt software, it invites players to embrace an entirely different social gaming experience, while clawing their way to the top.

Bonuses and rewards

The first impression matters and that’s why Casumo presents new customers with a very flexible welcome bonus that is on par with industry standards. Players will get their first deposit matched 100% and they are expected to invest at least €10 to become eligible. The combined amount representing the bonus and the deposit can only be withdrawn after meeting the 25x wagering requirements.

In addition to these explicit bonuses, Casumo showers existing members with other presents and each time they play on real money, they accumulate points. The more they earn, the faster they level-up and those who move up the food chain will receive free spins and various trophies for their achievement. In the beginning, players choose an avatar and its skills are enhanced by the points collected.

Games selection

There is a trend among online casino players from England and elsewhere to prefer those games that can be played in their browser, without installing any application. Casumo has adjusted to this demand and all titles are available in the instant play version, with more being added every day. At the moment of writing, players can choose between more than 200 titles and there is a healthy combination of classical and modern games.

Their selection of slots games is truly impressive and includes Starburst, Irish Eyes 2, Muse, Jack and Beanstalk, Foxin News, Mega Fortune, Wild Turkey, Jack Hammer, Lucky Angler, Victorious and Gonzo’s Quest. Table games enthusiasts and those who prefer roulette and blackjack won’t be disappointed by Casumo, as NetEnt software is behind some of the hottest games of the genre.

Jackpots and big prizes

Pretty much all the progressive jackpot games developed by NetEnt are available at Casumo, including those shared by multiple casinos powered by their software. Arabian Nights, Geisha Wonders, Icy Wonders are a few worthy examples, but perhaps the most popular progressive jackpot game is Mega Fortune, which awarded some of the biggest payouts ever.

Deposits and withdrawals

Players who plan on competing on real money at Casumo are expected to open an account in Euros and deposit using one of the accepted methods. Money are transferred instantly by using Visa & Mastercard, Skrill (Moneybookers) and Neteller, with the last two having no deposit fee. Members are charged a deposit fee of 2.5% if they use a credit card and will have to wait for 1 -3 business days if they choose Instant Bank (direct bank transfer). The same methods can be used for withdrawals, except Mastercard.

Customer support

Players are recommended to contact customer support if they run into any sort of technical issues and can expect to interact with highly trained, friendly and courteous professionals. In addition to phone, fax and email which are regarded as the most popular ways to get in touch with support specialists, players can also make use of the Instant Chat features. Just as the name suggests, this is the fastest way of getting problems solved, especially those that demand immediate assistance.

Summing up

From the very beginning, Casumo was intended to be different in a world of copycats and their approach is the same after two years of existence. The tiered bonus system and the social gaming component keeps scoring big points with new players, while existing members are hooked to the nice collection of games. Casino players in the UK can consider themselves lucky, as Casumo has big plans for this booming market and will soon bring their innovative concept to England.